Frequently asked questions
FAQ
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Do you ship internationally?
Absolutely!
Are you from China?
No. We are an American-based company, owned by a U.S. Army Veteran.
How long until I get my delivery?
We ship out of the United States.
All orders will be shipped within 1 - 3 business days.
Estimated delivery time is based on Location:
United States 5 - 10 Business Days
Canada 7 - 15 Business Days
Australia 7 - 15 Business Days
Europe 7 - 15 Business Days
Worldwide 7 - 15 Business Days
Can I change or cancel my order
We will notify you once we’ve received and inspected your cancellation request. Following approval you’ll be automatically refunded on your original payment method.
For additional questions you can contact us at support@NityGrity.com.